Let's face it, the Network Operations Center (NOC) is the heart and soul of any Internet Service Provider's business. After all, this is what makes it all happen. It must be designed to remain up literally 24 hours a day, 7 days a week, and 365 days a year. GO Concepts' Network Operations Center (NOC) has been carefully designed from day one of entering our facility. It is a self contained, state-of-the-art, climate controlled facility that houses our core servers and equipment, Internet backbone connectivity, and our customers' vital data. We are serviced via redundant OC-12 SONET Fiber. This particular attention to detail is what insures GO Concepts and the Internet are working for our customers around the clock, when you need it. Read on to learn more on how GO Concepts' Network Operations achieves some of the highest quality reliability and performance of any ISP's in the area and ranks GO Concepts as a Premier Internet solutions provider.

Redundant Backbone Technology
ISP's committed to their customers online experience must have not only a fast connection to the Internet that is capable of transporting large amounts of data every second, but also redundant and diverse paths to the Internet backbone to insure reliability. GO Concepts achieves this by using border gateway protocol (BGP) to implement multiple high capacity connections to the Internet providing diversely routed access to Sprint and also to UUNET. This places GO Concepts only two hops from the Internet backbone, while providing true diversity and redundancy, along with the largest Internet backbone connectivity in the area.

Cutting Edge Systems
In order to further increase speed and better improve users' online experience, GO Concepts has implemented 'edge of the Internet' content delivery that makes the most popular web content available right from our network. This is possible through our relationships with leading edge companies like Akamai. Our Akamai Content Delivery Server Farm allows us to actually provide the most requested Internet content for some of the most popular web sites, insuring you get the most current information quickly and efficiently.

Quality Internal Network and Dial-up Access
Our NOC houses a full duplex 100M Ethernet network to quickly route network traffic between our servers, backbone connections, and our users. GO Concepts utilizes top-of-the-line equipment from industry leading manufacturers like Cisco and Lucent/Ascend. All of our equipment is supported by a multi-Gig tape backup system and Uninterruptable Power Supplies (UPS's). Date file management is handled via a Network Appliance Filer making our network even further reliable, while providing for increased performance. This ensures your data's integrity in case of a failure. Our Web servers use 100M Ethernet to provide fast response and quality hosting for numerous Corporate Web Sites.

The link between our dial-in or dedicated customers and our network to the Internet takes advantage of high quality digital equipment and technology to maximize your online experience. For those dial-in customers, when you dial-in to a GO Concepts access number with your modem your call is routed from your telephone company's local Central Office to our NOC via redundant OC-12 SONET Fiber. The call is connected to one of our hundreds of fully digital modems in our Lucent MAX access routers, which are all the v.90 and latest v.92 56k modem standard. Our server farm is comprised of both Linux and Microsoft Windows 2000 based systems. All are fully scaleable and easily upgradeable to the latest hardware needs.

Administration - Monitoring, Maintaining
In order to maintain a high level of service, GO Concepts implements around the clock monitoring of its NOC's hardware and software. This is implemented by a full-time and on-call network administration team. At GO Concepts, it is our goal to provide the best quality service and systems we can in order to insure our customers experience quality, reliability, speed, and ease of use with their Internet connectivity.

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