It's a fact
of life. Computers occasionally stop working properly because
of hardware or software problems. GO Concepts has a team of
trained technicians to assist in the repair and upgrade of
your PC.
You can bring your computer to our locations
in Lebanonduring regular business hours. Every
effort will be made to return your PC as quickly as possible.
Repair
Service and Fees
On-Site Consulting
At
your location Billed
actual time - 2 hour minimum Per
Hour: $ 135.00
In-shop - Bench Rate
Computer
brought to our office Billed
actual time - ½ hour minimum Per
Hour: $ 95.00
In-shop
- Evaluation Fee
Computer
brought to our office Review
your computer to diagnose problems, make upgrade suggestions,
etc. No
repairs involved May
be waived if we repair at In-shop - Bench Rate Flat
Fee: $ 30.00
In-shop
Computer
brought to our office. Does not include Cable Internet
Access
Input
of Internet Settings for computers
not experiencing problems for new customers
FREE
If
computer requires hardware and/or software configuration changes
Minor
computer problems, such as drivers and/or conflicts ½
Hour Bench Rate
If
computer case has to be opened
Computer
is experiencing problems that can't be diagnosed without
opening, then Bench Rate is charged.
If
computer is known to have problems
Computer
is experiencing problems when brought in Will
be evaluated, customer contacted, and then goes to Bench
Rate if we repair
and Evaluation Fee may be waived in that instance Evaluation
Fee