Nothing
else compares to the speed and performance that Cable modems
can provide. Cable Internet Access is quick. and faster
than satellite, ISDN, xDSL and 56K.
Click on the topics below for more information:
How
does it work?
Cable Internet Consulting
Services
Frequently Asked Questions
Cable Internet Hardware
Requirements
Cable Internet Fees
How
does it work?
Cable modems take advantage of the latest
CableTV Networks, such as the City of Lebanon's state-of-the-art
Hybrid Fiber Coax (H.F.C.) system, which uses digital signals
and lasers to greatly accelerate information throughout
the network, to GO Concepts Network Operations Center (N.O.C.),
to the Internet, and back to your computer at your home
or business. Most importantly; it's fast, inexpensive, and
it frees up your phone line for those important calls!
Example of How Cable Internet Works
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Cable
Internet Consulting Services
Are you an ISP and want to become a BSP (Broadband Service
Provider)? Is your area, community, city, township, county,
or cable company thinking about implementing high speed
Cable Internet Access? Our experienced, knowledgeable, and
professional staff can help. We can be immediately available
to assist with any of the following:
- Network Design
- Implementation
- Providing of Internet Service(s)
- Drafting of: Request for Proposal
(RFP), Request for Quote (RFQ), Bids
- Review of: RFP, RFQ, Bid responses
- Drafting of Responses to: Request
for Proposal (RFP), Request for Quote (RFQ), Bids
- Interviewing and Selection of Service
Providers
- Equipment Selection, Installation,
Configuration, Set-up
- 2-Way and 1-Way Systems
- Consulting
- Customer Service/Tech Support Personnel
Training
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Frequently
Asked Questions
What
is Cable Internet?
Cable Internet is a GO Concepts and the City of Lebanon
joint venture to provide Lebanon residents with affordable,
high speed connectivity to the Internet. Cable Internet
is a relatively new technology that enables you to obtain
ultra high-speed access to the Internet via the City of
Lebanon's Hybrid Fiber Coax (HFC) Telecommunications Network.
Cable Internet uses special technology to separate the signal
for Cable Television from the ultra high-speed data signal,
and more importantly Cable Internet allows you to
free up your phone line to make and receive those important
phone calls you may now be missing due to dial-in access
tying up your phone line.
Can
I still use my telephone if I have Cable Internet?
Yes! In addition to Cable Internet’s speed, one of the most
exciting features is no additional phone line is required.
It uses the same coaxial cable as your Cable Television
signal, eliminating the need for a second phone line to
access the Internet.
Can I watch Cable
TV and use the Internet?
Yes! The Cable TV signal and Cable Internet signal
use different ranges of frequency on the HFC Network. Therefore,
you can use either one or both at the same time.
Do I have to take
Cable TV to get Cable Internet?
No. While we hope you choose to use the City of Lebanon's
Cable TV service, you have the choice to subscribe to either
service or both if you prefer.
Does
it matter what Internet Service Provider (ISP)
I use?
Yes. GO Concepts, Inc. is the exclusive provider of ultra
high speed Cable Internet on the City of Lebanon's HFC Network.
What
equipment do I need for Cable Internet Access?
Please see the Cable
Internet Hardware Requirements section.
What are the costs
and services associated with Cable Internet?
Please
see the Cable
Internet Fees and Services
section.
What restrictions
are there for Cable Internet?
You must be located within the City of Lebanon
Telecommunications Network service area. For more information
on this availability, please contact the City of Lebanon
- Telecommunications Division at 513-933-7201.
What if I don't live
in the Network area or it is not yet in my area?
You will still be able to use GO Concepts quality
dial-up Internet access. You will be billed directly by
GO Concepts, Inc.
What
if I live in the Network area, but I want dial-in access
and not Cable Internet?
Cable Internet is inexpensive and the speed is tremendous,
but for those that still want dial-up, you will still be
able to use GO Concepts quality dial-up Internet access.
You will be billed directly by GO Concepts, Inc.
How
will I be billed for Cable Internet?
Your Cable Internet access will be conveniently billed on
your monthly City of Lebanon utility bill. Now one bill
and one payment will take care of all of your City services.
What other services
does GO Concepts provide?
GO Concepts is a full service Internet and Technology services
provider offering a wide range of services. They offer dial-up
Internet access, web site design, web site hosting, custom
software design, network design and installation, Internet
& technology consulting services, and hardware sales and
service in conjunction with Ferris Electronics located at
GO.
Whom
Should I Call for Information?
For installation or service questions you can contact GO
Concepts Sales and Sign-up team
or you can contact the City of Lebanon - Telecommunications
Division at
513-933-7201.
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