With organizations working increasingly advanced technology into most aspects of their daily operation, it only follows that employees and customers may occasionally need help using those technologies and fixing problems they encounter. Help desks have emerged as the primary method for giving IT us[...] | Read More

Of the risks your company faces on a regular basis, those associated with your IT department are likely a low concern and priority. The fact is, in today’s world most office professionals are capable of conducting the majority of their own IT work as needed for their individual devices. However, [...] | Read More

Who Has Been Impacted by Chinese Cyber Attacks? At the beginning of the year, the FBI warned businesses to protect themselves from cyber attacks by foreign entities, saying activity has spiked in the past 18 months. Hewlett Packard and IBM are among the businesses most recently targeted. There’s [...] | Read More

A shared mailbox in Microsoft Outlook will prove invaluable if your team is collaborating on a project, as they can exchange messages from a central platform. A communal email center is also an asset if your employees are responsible for responding to customer inquiries. Outlook Calendar allows mem[...] | Read More

You already know what IT stands for: information technology. What you might not know is that most companies have a pretty poor grasp of how best to put IT to work for them. Why? For the simple reason, that too few businesses take the time to consider the best approach to managing IT needs. They a[...] | Read More