157-Year-Old Lincoln College Succumbed To A Ransomware Attack
From 57 reviews
Extremely helpful, courteous and professional helping me re-set my password and getting access to email for TAC on my phone!
Thx !
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Dang Sandee, you sure are making us feel good with all those kind words! Thank you so much for sharing your experience with our team and we are excited to know you had a great one! Here when you need us!
via 
switched out bad modem, very easy...
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Glad we could make it easy to resolve your issue! Really appreciate you sharing your experience with our team and excited to know it was a 5-Star result!
via
Great customer service and fast repair. Go Concepts you got it right!!
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Deetra... you made our Friday! We really appreciate you sharing your experience with our team and that is our #1 goal... to always be sure we "got it right!!" for the awesome people we get to help!
via 
Thank you for helping!
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No thanks needed Leanne. We are very grateful to be able to assist and truly appreciate you taking the time to leave a review. Awesome to know we provided a 5-star experience for you!
via
I was in and out quickly. My laptop was set up and ready to go when I got there. The staff explained use to me and helped me with set up with my phone. When I returned home I called and he logged in and assisted me in setting up multiple…
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Carol, this is some serious 'Monday Motivation' right here! Sounds like it went just how we drew it up and the fact that resulted in 5-Star experience for you makes it even more awesome!
via
The Go Concepts Team provides outstanding customer service, support, and follow though. Staff consistently help make my job easier when I need technical support!
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WOW... you have us all feeling pretty good after reading your review, Scott! We are extremely glad to know our efforts not only achieved our goals, but make you feel valued and able to get what you need when you need it. A 5-Star review backed up by words like yours... today is a good day for sure... thank you!
via
Will was very knew exactly what to do to help me with my computer issue!
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Thank you very much for taking the time to leave a review! 5 stars is always the goal, so we are very excited to know you feel we met it for you!
via
I totally agree, not only removing your phone from the charger increases the phone battery life. But it also reduces the risk of a fire happening. You should totally listen to the article as every phone I used to have that I charged over …
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Thanks... good stuff... following best practices to get the most out of the investment in your devices is always a solid approach!
via
Go Concepts has been quick to answer my questions and find solutions.
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Well Happy New Year to us! Thank you so much Devon for sharing your experience and we are extremely glad to know our team left you with a 5-Star feeling! Here when you need us!
via
Go Concepts was receptive to my needs and spent as much time as was needed to resolve the issue.
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Ralph, thanks for the review and we are glad to know you have a wonderful experience! We will always be receptive to your needs and do what it takes to get them addressed!
via
Go Concepts are fast, informative and extremely helpful!
They are always there when you need them. Thank you for making my job easier.
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Judy, Judy, Judy... thank you so much for sharing your experience and for the gracious, kind words about our team! We are very appreciative that we are able to be here for you and help you do what you do. You are awesome... keep being that!
via
They do a great job getting to the problem quickly and finding a resolution,
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Mike, thank you for taking the time to leave a review! We appreciate your input and will keeping working hard to get that 5th star experience for you!
via
The GO Concepts team is always very responsive and professional. I appreciate their support.
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We appreciate you Scott! Thank you for the kind words and the 5-Star review!
via
Elisha was very helpful in finding the header to my form!
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Thank you very much for the review and feedback! So glad to hear we provided 5-Star service and were able to assist with your issue. We will be sure Matt gets taken care of!
via
Sebastian was very helpful in getting my computer unlocked and helping with getting me back into my email/Outlook.
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We are so glad to be able to be here to help you Diane. It is awesome to learn your experience gave you that 5-Star feeling! We will be sure to share this with Sebastian and the entire team.
via
Jonathon was able to get my missing icon working!
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Thank you Theresa! We appreciate you sharing your experience and are very glad to know you felt it was worth 5 stars! We will share this with Jonathan and the team!
via
Great experience with Go Concepts! Technician was very patient with me, as I am very IT inept! Responsive, quick service and resolved my issue! Thank you!
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We all need a little help sometimes Cindy and we are glad we are able to be here when you do. Thank you for sharing your experience and it is awesome to know you had a 5-Star experience with our team!
via
I am always very pleased with the assistance of the Go Concepts staff. They are very patient and kind when we call for assistance.
Thank you for your attention to this matter.
Friendly, polite and very helpful – efficient work!!
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Exactly how we drew it up! Thanks so much Julie for sharing your experience with our team. We hope to make everyone feel this same way!
via
Friendly staff eager to fix problems.
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Not sure we can get a better compliment than that! Thank you Marty for taking the time to leave a review. We will share it with the entire team and let them know to keep up their efforts as your experience is what we are striving to achieve!
via
GO Concepts has come in and really helped us "clean up" our inventory of computers. And the make it easy on me! Excellent relationship and they are attentive to our needs. I highly recommend them!
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Allyn, thank you for taking the time to leave a review and sharing your thoughts. Our team truly appreciates the opportunity to work with you all and the fact those efforts have earned a 5-Star review are wonderful to know!
via
Always quick to get back to you. Very knowledgeable and is always able to fix the issuue.
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Thank you for taking the time to leave a review and for the kind words Darlene! We are very glad to be able to assist you and excited to hear you had a great experience!
via
Yes, very satisfied. The tech did an amazing job!
Yes, very satisfied. Thank you.
Handled my internet issues quickly.
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Lisa, thank you for taking the time to leave a review! We are very glad to know you had a great experience with our team and your issue was resolved quickly!
via
I have worked with several IT individuals and firms and this is by far the most knowledgeable and professional IT firm I've experienced. I've worked with GO Concepts for approx. 3 years now. They have the best remote access applications, …
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Sandy, thank you very much for the 5-Star review! We truly appreciate working with you and your team!
via
The GO Concepts team is always professional and dependable. They stay with until the problem is solved. If they say they will get back to you, they absolutely follow through. I appreciate having such knowledgeable professionals just a phone…
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Thank you very much for the kind words and the 5-Star review! Very happy to hear you have had a great experience with our team!
via
Go concepts has worked relentlessly to solve an issue with our social media pages. They truly had to do detective work to discover the root of the problem and kept chipping away until it was resolved. All through the pandemic they have kept…
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Jill, thank you very much for taking the time to leave a review! We are glad to be able to be here to assist however we can and ensure you can do what you need to do. In that, 5 Star Service is always the goal!
via
Quick response time. Went over and beyond what I asked them to do. Cole was patient and pleasant, explaining what he was doing as he worked on my computer. GREAT first experience with this company!!
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Carolyn, we can't say thank you enough for taking the time to post your experience with our team! The first experience is important, but no more than the last one or the next one, so we will always work to do our best to ensure it is a 5 Star experience for you!
via
GO Concepts was extremely helpful assisting me with my computer issue. They responded quickly and the service technician was very professional and friendly!
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Hello Teresa, thank you very much for sharing your experience with our team and for the kind words. We are very glad to hear you have had a pleasant experience with our staff.
via
Great experience, fixed my issue right away.
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Mindy, thank you very much for sharing your experience and so glad to hear how great it was for you! We always strive for 5-star service!
via
answered the phone call live and completed the issue
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Kathy, thank you for sharing your experience and giving us a 5-star review. We really appreciate the opportunity to provide you service!
via
Matthew did a great job responding to my needs, I always get fast service at Go Concepts!
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Bonnie, thank you so much for taking the time to share your recent experience! Awesome to know you feel you received 5-star service! We will share this with Matthew and our entire team! Always here when you need us!
via
Very responsive and professional
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Brian, thank you very much for taking the time to leave a review! We are glad to know you had a great experience with our team!
via
Eric B. was patient and got my laptop working just fine as I work from home!
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Thank you Theresa! We appreciate you sharing your experience and are very glad to know you felt it was worth 5 stars! We will share this with Eric and the team!
via
I went here for a job interview, and although I didn't get the job, I could tell there was something special about this place. During the interview, the owner and IT manager seemed very positive and excited about what they were doing. I was…
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Response from
Hello Michael, thank you for your kind and gracious words. We truly appreciate the opportunity to work in such a wonderful area and really enjoy it, so we are glad to learn that is evident to others. Thank you for your interest in joining our team, maybe there will be a right fit in the future. Best wishes!
via
Great help! They have always been extremely friendly and helpful. I am not computer savvy and Brett walked me through step by step and definitely gave me more computer confidence. Thanks so much Go Concepts !
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Brittany, thank you very much for your kind words! We are extremely appreciative of you taking the time to share them and for letting us know you feel you received 5-star service. We will be sure to share this with Brett and the rest of the team!
via
Thank you Eric for your speedy assistance.
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Gwen, thank you very much for taking the time to leave a review. We are excited to know you felt the service you received was 5-Star! Eric is awesome and will be very appreciative of your sharing your experience. Always here when you need us... best to you!
via
Our computer went out and we would have lost all our client files. Go Concepts in Lebanon was able to transfer and restore all our important information onto a new computer. Thank you!
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Thank you for trusting us to assist you and for taking the time to share your experience! So glad to know you were satisfied with our services!
via
Very helpful!
Thanks,
Ron
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Ron, thank you very much for taking the time to post a review and share your experience with our team! We are always glad to be able to help!
via
The staff are friendly. You rarely have to wait but the response time is quick when you do.
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Thank you for the kind words and for sharing your experience! So glad to know you are happy!
via
Simply put finestkind.
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Thank you for taking the time to post a review and we appreciate the high praise!
via
Great customer service and fast response times!
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Thank you very much Virginia for taking the time to post a review! So glad to know you had a great experience with our team! We definitely appreciate the opportunity to serve you!
via
Friendly, quick, and great service!
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Awesome to hear! Thanks so much Sarah for taking the time to post a review, and 5-Stars as well! Glad to be able to help and happy to know you enjoyed your experience with us!
via
Always have a positive experience with all staff at Go-Concepts. This company is the best thing that ever happened to our org. They get issues solved quickly!
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Thank you Mike for your gracious and kind words! We really appreciate the opportunity to work with you!
via
Whenever we have contacted Go-Concepts the service has been great. We are not the most tech savvy people and we have never felt like they are talking down to us. They have always been pleasant and take the time to explain things to us…
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Thank you so much for your review! We truly appreciate your kind words and are so glad you are happy with our services. Thanks for being a customer and best to you!
via
Amazing staff!
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Thanks for the kind words, they are very much appreciated!
via
I can't say enough good things about this company!
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You are awesome Sara! Thanks so much for the kind words and for being one of the things that help make us that way!
via
A great local company that is proud of the services and support that they offer to each and every client
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Thanks for the review and kind words Brett... you are awesome!
via
Staff are friendly and knowledgeable. This is not your average IT consulting/support company!
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It's made that way due to great people like you Eric! So glad to have you as a part of our talented team!
via
GO is an amazing company. All staff is very knowledgeable and friendly!
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Thanks Eric, much appreciated... you are awesome!
via
GO Concepts is an amazing place to work. Everyone knows everyone and the friendly environment make GO Concepts, Inc. an excitement to get up every morning to come to work.
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Thank you very much Kyle, really appreciate your comments... you are awesome!
via
GO Concepts is an amazing place to work. Everyone knows everyone and the friendly environment make GO Concepts, Inc. an excitement to get up every morning to come to work.
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Thanks for the kind words Kyle! We appreciate you being a part of our awesome team!
via
It is a great place to work!
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It's great because of the awesome work you do! Thank you for being a part of our wonderful team!
via
Outstanding customer service to our business.
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Thank you very much Mike! We appreciate your comments and truly appreciate you as a customer!
via
Great people that know what they are doing
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Thanks so much Tim, so glad you had a great experience with our team! We do appreciate being able to assist you!
via