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“The Go Concepts team is extremely responsive. If they can’t troubleshoot an issue online they don’t hesitate to send tech support out to the site on short notice. Each person I’ve dealt with is extremely knowledgeable, articulate and personable. This “help desk” is the actually deserves the name. I am VERY impressed by their performance.”
Lou D. -
“Our computer went out and we would have lost all our client files. Go Concepts in Lebanon was able to transfer and restore all our important information onto a new computer. Thank you!”
Chris Benton
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“Very helpful!”
Ronald Sims
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“The staff are friendly. You rarely have to wait but the response time is quick when you do.”
Belinda Carson
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“Simply put finest kind.”
Steve Demeter
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“Whenever we have contacted Go-Concepts the service has been great. We are not the most tech savvy people and we have never felt like they are talking down to us. They have always been pleasant and take the time to explain things to us.”
Tish Kerns
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“Always have a positive experience with all staff at Go-Concepts. This company is the best thing that ever happened to our org. They get issues solved quickly!”
Mike Carlson
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“Friendly, quick, and great service!”
Sarah Mease
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“My document was completely messed up, and Matt was able to fix the issue, as best as he can. It took him awhile. I told Matt he deserved a beer for having to deal with my documents. Hope he got one!”
J Miller
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“Great customer service and fast response times!”
Virginia Mahoney Aylward
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“GO Concepts is an amazing company. All staff is very knowledgeable and friendly!”
Eric Bower
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“A great local company that is proud of the services and support that they offer to each and every client.”
Brett Coburn
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“I can’t say enough good things about this company!”
Sara Doolin
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“Amazing staff!”
Abby Bower
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“As always, thank you for your expertise. It’s fantastic having you double check projects like this and making sure we keep everything compliant to avoid future headaches.”
Logan Stringer, Warren County Board of Developmental Disabilities
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“Your firm really follows your philosophy of “DON’T worry about IT.” I am happy to provide testimony of your firm’s work in terms of knowledge, reliability, timeliness and professional approach to Managed IT services.”
Ravi Shankar, Ph.D, CPA, CMA, Developmental Disabilities of Clark County
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“We are very pleased and I am much more at ease.”
Kyle Lewis, Clinton County Board of Developmental Disabilities
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“I hope that the other CBDD’s will appreciate your service as much as we have!”
Megan Manuel, Warren County Board of Developmental Disabilities
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“PSU is extremely pleased with the IT management services we receive from GO Concepts. I continue to share our experience with others!”
Mary O’Donoghue, Production Services Unlimited, Inc.
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“You are the BOMB.com, Warren! Thanks!”
Tracey Hanlin, TAC-The Abilities Connection
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“We are very pleased with our implementation and the continued service we receive from the staff at GO Concepts. This announcement (new ITforDD.com) confirms that we made the right choice in partnering with GO Concepts for our technology needs now and into the future.”
“Chris has been outstanding, and I am getting nothing but good reviews about the support desk experience from my users. Our Admin Team cannot believe how quickly this came together and got implemented. I continue to let our Administrators know that GO Concepts continues to exceed expectations. I also sang your praises at our Board meeting this past Tuesday. If you ever need a reference for a potential client, let me know.”
Larry Whaley, Lawrence County Developmental Disabilities -
“Indeed we have been very well taken care of. Your techs are extremely responsive to issues, provide great communication, and work well with the diverse levels of computer skills among our staff.”
Jenny Kaeppner, Medicaid Billing Solutions
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“Compliments to GO and you all for the smooth transition and help.”
Sandy Landers, Medicaid Billing Solutions
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“Great people that know what they are doing.”
Tim Stacey
